Privacy Policy

Connecting Soul Foundation Privacy Policy

Connecting Soul Foundation (“Connecting Soul”) is committed to the ethical collection, retention, and use of personal information (“Personal Information”) that you provide to us on our website www.connectingsoulfoundation.com

Your Personal Information may include the following:

  • Your name
  • Your age
  • Your occupation
  • A user ID and password of your choice
  • Your email and mailing address
  • Your telephone number
  • Your payment processing details
  • Limited personal details
  • Any other data as Connecting Soul may require

The following Privacy Policy outlines our practices regarding the collection, use, and protection of your Personal Information. Please read this policy carefully.
YOUR USE OF THIS WEBSITE CONSTITUTES YOUR CONSENT TO ALL THE TERMS AND CONDITIONS IN THIS PRIVACY POLICY (AS AMENDED FROM TIME TO TIME), AND YOU AGREE TO BE BOUND BY THEM.

Collection of Information

Site Browsing:
When browsing the Site, you can do so anonymously. We do not require you to identify yourself or share Personal Information while simply browsing. However, to access specific sections of the Site, interact with us, or perform transactions (such as donations), Personal Information may be required.

Automatically Collected General Information:
During your visit to the Site, we may automatically record general information such as:

  1. The date and time of your visit, including the address of the website you visited before ours.
  2. Your browser type (e.g., Chrome, Firefox).
  3. General Site interaction data (e.g., number of visits).

This information, not linked to Personal Information, helps us analyze traffic and gauge public interest in Connecting Soul.

Cookies:
Cookies are small data files stored on your computer by the Site. They help track navigation and preferences to enhance user experience.

  • Session cookies: Deleted when you close your browser.
  • Persistent cookies: Remain stored until their expiration date or manual deletion.

To browse anonymously, you can disable or delete cookies in your browser settings. Note: Some Site features may not function without cookies.

Usage of Information

Your Personal Information will be used by Connecting Soul for purposes such as:

  1. Sending updates, newsletters, and promotional materials.
  2. Processing donations and purchases made on the Site.
  3. Delivering receipts and purchased products.
  4. Maintaining an internal database for record-keeping.
  5. Analyzing trends, responding to issues, and improving our Site and services.

Disclosure of Personal Information

We may share Personal Information with:

  • Authorized personnel and third-party service providers for administrative services such as database management, email campaigns, or donation processing.
  • Partner organizations or affiliates as deemed necessary.

Connecting Soul is not liable for breaches of confidentiality by third parties who are not our employees. Additionally, we reserve the right to disclose Personal Information to comply with legal requirements or protect the Site and our visitors.

Security

We employ up-to-date measures to safeguard your Personal Information. However, we cannot provide an absolute guarantee of security and disclaim any liability for breaches.

Links to Other Websites

The Site may contain links to third-party websites. Connecting Soul is not responsible for the privacy practices of these websites, and we encourage you to review their policies.

Policy Updates

Connecting Soul reserves the right to update or modify this Privacy Policy at its sole discretion. Changes will take effect once posted on the Site.

Copyright Protection

All content on this Site, including text, graphics, logos, and software, is the exclusive property of Connecting Soul Foundation and is protected by copyright laws. Usage is limited to personal, non-commercial purposes unless otherwise authorized by us.

Donation Refund Policy

Connecting Soul takes great care in processing donations. However, in the event of an error or cancellation request, we will respond promptly. Refund requests must be submitted within 2 days of the donation along with proof of transaction.
Refunds will not be processed if:

  1. The tax exemption certificate has been issued.
  2. A donation receipt has been issued and not returned.

International refunds may take up to 10 days.